Privacy Policy

Last updated: [24/06/2025]

 

At Unveiled Glam, we’re committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including bridal bookings, beauty consultations, masterclasses, and digital content.

We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Privacy and Electronic Communications Regulations (PECR).

Who We Are

Unveiled Glam is a luxury bridal hair and makeup business based in the UK, offering in-person services and digital education.

Business Name: Unveiled Glam Limited
Email: bookings@unveiledglam.com
Address: 300 Queen Elizabeth Road, Nuneaton, Warwickshire CV10 9GS

Website: www.unveiledglam.com
We are the "data controller" of your personal information.

What Information We Collect

We may collect and process the following types of personal data:

• Contact information – name, phone number, email, address

• Wedding/event details – date, venue, number of people

• Client consultation responses – skincare, makeup preferences, allergies

• Booking and payment data – securely handled by third-party systems

• Marketing preferences – if you opt in to emails or freebies

• Course participation data – enrolment info, progress, downloads

• Website usage data – IP address, browser, cookies, site interactions

How We Collect Your Data

We collect data when you:

• Fill out a form on our website or booking system

• Sign up for a freebie, newsletter, or waitlist

• Make an inquiry or booking

• Attend a consultation or receive services

• Register for a masterclass or online course

• Visit our website (via cookies and analytics tools)

Legal Basis for Processing Your Data

We process your data based on:

• Consent – for marketing or lead magnets

• Contractual necessity – to deliver booked services or courses

• Legal obligation – for accounting, tax, or insurance

• Legitimate interests – to improve your experience or follow up with leads

How We Use Your Data

We may use your data to:

• Respond to enquiries and confirm bookings

• Deliver hair, makeup, and beauty services

• Manage consultations and service preferences

• Send appointment reminders and follow-up messages

• Provide access to your digital course or masterclass

• Send post-course materials or replay links

• Email updates or offers (only if you’ve opted in)

• Improve our services and website

If You Enrol in a Masterclass or Online Course

When you register for any Unveiled Glam training, either via our website, Podia, Creative Freedom, or similar platforms, we may collect:

• Your name, email, and contact details

• Your payment details (processed securely by third-party providers)

• Course login or account access information

• Participation history (e.g. attendance, completion, feedback)

This information is used to:

• Provide access to the course or replay

• Send confirmation and follow-up materials

• Communicate with you about updates or next steps

• Issue certificates (where applicable)

• Offer support and personalised learning

We may retain your participation records to improve future content and support our learners better.

Marketing Emails

We will only send you marketing emails if you give clear consent (e.g. ticking a box or opting in via a form). You can unsubscribe at any time by clicking the link in any email or by contacting us.

How Long We Keep Your Data

We keep data only as long as necessary:

• Bridal clients & bookings – up to 7 years (for legal & insurance reasons)

• Email subscribers – until you unsubscribe

• Online course access – while your account remains active

• General inquiries – up to 12 months unless you become a client

We review our records regularly and securely delete data when it’s no longer needed.

Who We Share Your Data With

We only share your personal data with:

• Our trusted team – makeup artists, admin assistants

• Booking & course platforms – e.g. Creative Freedom, Podia

• Email marketing providers – e.g. Mailchimp or Flodesk

• Payment processors – e.g. Stripe, PayPal (we never see full card details)

All third-party partners are GDPR-compliant and only process data on our behalf with appropriate safeguards in place.

Data Transfers Outside the UK or EU

If your data is transferred outside the UK or EU (for example, stored on international servers via our software providers), we ensure it’s protected by standard contractual clauses or similar safeguards, in line with legal requirements.

Your Rights

You have rights over your personal data, including:

• The right to access a copy of your data

• The right to correct inaccurate data

• The right to have data erased

• The right to restrict or object to processing

• The right to withdraw consent at any time

• The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email: [Insert your business email]

Cookies

Our website uses cookies to improve user experience and track anonymous usage data. You can adjust your browser settings to block or delete cookies if preferred.

Want more details? See our [Cookie Policy] (let me know if you need this written too).

Data Security

We take data protection seriously. We use:

• Encrypted platforms and password-protected tools

• Secure third-party services for payments and storage

• Limited access – only relevant team members can see your data

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be published on our website. We encourage you to check it regularly.

Contact Us

If you have any questions about how we handle your data, you can contact us directly:

Email: bookings@unveiledglam.com
Phone: 07562 661 361
Business Address: 300 Queen Elizabeth Road, Nuneaton , Warwickshire CV10 9GS
ICO (UK data regulator): www.ico.org.uk